Water Distribution

The Water Distribution Division is responsible for providing customers with a superior public drinking water system by having well-trained and certified personnel operate and maintain the city's 650+ miles of water distribution mains. Responsibilities include new service meter installation, repairing water leaks, replacing low flow fire hydrants, valve maintenance and continuing to replace and upgrade old water lines.

To report a water outage, leak or emergency, please call 254-298-5611. If you have an emergency after regular business hours, please call 254-217-4153.
If you do not reach a representative, please leave a message with your name, address and location of the issue so a crew can be dispatched.