Please read important information below before submitting your request.
Requests are processed during normal business hours which are Monday - Friday between 8am-5pm. We require one business days' notice to transfer services.
Some services may not be available in all areas. Not all accounts will be eligible for online requests and we may require you come into the Utility Business Office to complete your request.
- Water service is connected during a scheduled 2-hour window. We schedule connections Monday – Friday from 8am – 5pm based on the billing cycle where services are located.
- We are unable to call before arriving for connection and someone must be present for our technician to turn water on.
- For same day service, the completed Request for Transfer (including any additional documents, if applicable) must be submitted by 12pm.
- We do not schedule the connection of services outside normal business hours.
Use this link to move your current water service account to a different address.
SUBMIT YOUR TRANSFER REQUEST HERE