Always call a plumber if you suspect a serious issue or cannot identify which pipe is frozen.
- If no water comes out, a pipe may have burst. You will need to turn your water off as soon as possible! Call our Utility Services Division at 254-298-5611
- If there is only a slight trickle, there may be some things you can do to safely defrost your pipes:
- Run water through the pipe for awhile. This may help clear any ice or blockage.
- DO NOT USE A BLOW TORCH OR ANYTHING WITH AN OPEN FLAME! This could cause serious damage to your pipe and waterline and could even start a fire.
- Apply gentle heat to the pipe using a warm towel. An electric hair dryer at a low heat temperature may also work.