The Performance Excellence Department consists of three divisions that are responsible for carrying out the mission of our department: Diversity, Equity, and Inclusion (DEI), Organizational Development, and Performance & Analytics.
Stacey Hawkins - Director of Performance Excellence
Stacey Hawkins began her career with the City of Temple in March 2007 in the Finance Department as an Accounting Specialist eventually promoting to Senior Accountant. In 2016 Stacey transitioned to the Human Resources Department where she focused on training and safety. In 2018, she became the Director of Performance Excellence in the newly established Office of Performance Excellence. Her work is focused on strategic planning, organizational development, safety & training, and diversity, equity, and inclusion initiatives.
Stacey has a Bachelor of Professional Studies degree from the University of Mary Hardin-Baylor, and is currently working on a Master of Public Administration degree from the University of Texas at Arlington.
Stacey is a life-long resident of Temple and is passionate about serving the community and her fellow employees. She loves to cook and enjoys hosting friends and family and loves to read.
Andrea Ortiz - Administration & Special Projects
Andrea Ortiz joined the City of Temple in March 2020, providing management support to the City Manager's Office prior to joining the Performance Excellence department. Andrea assists with administrative and clerical duties to the entire department. Prior to joining the City of Temple, Andrea worked in the housing sector with the Central Texas Council of Governments and the Temple Housing Authority for 14 years. While there, Andrea worked closely with low-income/underprivileged families and veterans to assist with obtaining housing.
Andrea brings her administrative, customer service, and office environment work expertise to the Performance Excellence department.
Christine E. Leal - Performance & Analytics Manager
Christine Leal joined the City of Temple in 2018 as a Management Specialist in the Department of Public Works. In 2019, she became the Performance & Analytics Manager in the newly established Office of Performance Excellence. One of Christine’s main duties is to assist with the development, implementation, and progress monitoring of the City’s Strategic Plan. In the coming years, she will direct and manage the creation of a performance measurement dashboarding system, as well as a program to implement continuous improvement methodologies throughout the organization. These initiatives will allow the City to benchmark organizational performance, identify areas for performance improvement, and provide transparent performance reporting to the public.
Before joining the City of Temple, Christine served as a Quartermaster Officer in the United States Army, where she became passionate about the ethical stewardship of government funds and assets. Christine has a Bachelor of Arts degree in Political Science from Texas A&M University, and a Master of Public Affairs degree from the LBJ School of Public Affairs at the University of Texas.
Bria Gambrell - Organizational Development Manager
Bria Gambrell joined the City of Temple in April of 2021. As the Organizational Development Manager, Bria’s work focuses on leadership development, employee development, and nurturing a strong organizational culture that holds equity as a shared practice and value. Before joining the City of Temple, Bria was the Diversity, Equity, and Inclusion Associate for the Massachusetts Legal Assistance Corporation where she facilitated conversations, workshops, and programs on race, gender and equity in legal aid. Bria is deeply committed to pursuing racial and social justice for historically under resourced communities by breaking down barriers and expanding opportunity for all.
As a community organizer, Bria has a successful track record in bringing community voices to the forefront of city and state policy. Bria has a BA in English and Political Science from East Central University in Ada, Oklahoma, and two Masters – Public Policy (MPP) and Gender & Cultural Studies (MA) – from Simmons University in Boston, MA. In her free time, Bria reads sci-fi fantasy and Afrofuturist literature, and you will likely never catch her without a book!