Our Team

The Marketing & Communications Department has 3 divisions who all collaborate and work together to achieve the goals of the department.

The Marketing & Digital Media division is responsible for the primary management of the City’s social media accounts and websites, which include the City, Parks & Recreation and Temple Public Library websites. This team works in conjunction with City departments to produce professionally designed fulfillment materials, fulfill photography and videography needs and develop marketing & advertising strategies to effectively promote City programs, events, and services.

The Communications & Public Relations division serves as the city’s public information officers and manages communications efforts for the city and Police and Fire & Rescue departments. This team is responsible for telling the stories that shape the city and handling all media requests, inquiries and interviews for the City and Temple Police Department. The team oversees police and fire social media and webpages, produces media releases, feature stories, videos and video blogs. This team is also responsible for the City’s community engagement efforts.

The Destination Marketing division is responsible for promoting Temple as a visitor destination with the intent of increasing travel to the area, both business and leisure. This team works to bring leisure travelers, group business such as meetings, conventions and tradeshows, and sporting events to Temple. This team manages visitor services, marketing and advertising, fulfillment materials, social media and digital marketing, visitor experience development, and websites for both Downtown Temple and Discover Temple

Heather Bates - Director of Marketing & Communications

Brenda Aponte - Marketing Assistant

Arielle Delery - Graphic Design Specialist

Sydney Johnston - Graphic Design Specialist

Lindsay Francis - Marketing & Digital Media Manager

Garrett Simmons - Marketing Specialist

Kiara Nowlin - Communications & Public Relations Manager

Nohely Mackowiak - Public Relations Coordinator

Alex Gibbs - Public Relations Specialist

Teresa Anderson - Destination Marketing Manager

Sennett Farias - Destination Marketing Coordinator

Courtney Pierce - Destination Experience Specialist

Diane Jones - Sales & Marketing Specialist

Sandy Freeman - Visitor Services Assistant